Do you offer tenting and flooring for private residences or custom sites?

Absolutely. Our tenting and flooring teams specialize in custom installations, including elevated platforms, pool covers, and engineered tent builds on varied terrain.

Do you coordinate with other vendors or venues during the planning process?

Yes. We regularly collaborate with planners, caterers, florists, venues, and production teams to ensure seamless event execution. Whether it’s a site walkthrough, logistics coordination, or delivery timing, our team is happy to work directly with your vendors and venue staff to make sure everything aligns smoothly. Let us know who to connect with, and we’ll take care of the rest.

Do you offer CAD drawings or floorplan layouts for large-scale events?

Yes. For a fee we can provide scaled CAD layouts and tenting diagrams for large-scale events, especially those requiring permitting or complex logistics. These drawings help visualize your setup and ensure every detail is accounted for—perfect for production teams, planners, and venue approvals.

Do you provide on-site support during events?

Yes. For larger builds, tenting, and production-driven events, we offer on-site support, including standby crew and a dedicated project manager. This ensures real-time assistance during your event for anything from last-minute adjustments to unexpected needs.

Are your rental items compliant with local safety regulations?

Absolutely. Our structures and installations meet or exceed local building and safety codes. We work closely with inspectors and city officials, and can provide engineered drawings and permits as required—especially for tenting, staging, and flooring systems.

Can you handle events with multiple locations or complex logistics?

Definitely. We’ve executed builds across California and bordering states with multi-day timelines, remote destinations, and layered vendor schedules. Our operations team thrives in high-pressure environments and will build a logistics plan tailored to your needs.

Is there a rental minimum?

Delivery minimum: $1,500 (Los Angeles County). Will Call: No rental minimum. Out-of-town events: Contact us for venue-specific minimums.

Do you charge for delivery?

Yes. Charges are based on: Distance and delivery complexity (stairs, elevators, etc.) and delivery/pickup time window (8, 4, 2 hours, or exact time). After-hours, holidays, and multi-day events incur additional fees.

How do I place an order?

Submit a rental inquiry on our website. We’ll contact you within 48 hours to finalize details. Inquiries are not reservations until confirmed by a representative. You can also call us at (310) 306-3348 or visit our showroom (by appointment only).

When should I place my order?

We recommend booking your rentals 4–8 weeks in advance for weddings and large events. For peak seasons (spring, summer, and holidays), even earlier is best to ensure item availability. Last-minute orders are always welcome and fulfilled as inventory and personnel allows. A 50% retainer is required to confirm rentals.

What information do I need to provide when ordering?

Full delivery/pickup details: contact name, phone numbers, access info, parking, site diagrams if setup is requested. Notify us of any access issues (e.g., narrow roads, steep driveways).

How do I confirm an order?

You’ll receive a rental contract via email. Review, sign, and return the contract. Final changes must be made at least 10 days before the scheduled delivery/pickup.

Can I pick up items myself?

Yes, most items are available for Will Call. You are responsible for loading, securing, and returning all items safely.

Frequently asked questions

Business Hours

Collaboration

Minimums and Fees

Ordering

Pickup Delivery and Setup

Cleaning and Returns

Rental Duration Rates

Payments or Cancellations

What are your business hours?

• Office/Showroom: Monday–Friday, 9:00 AM – 4:00 PM • Closed: Weekends • Deliveries/Pickups: Available 24/7 by request (additional charges may apply)

Do I need to make an appointment to visit your showroom?

• Yes! You’re welcome to schedule a showroom appointment to view our inventory and discuss design options in person.

Frequently asked questions

Party Rental FAQs